Terms and Condition

1. Shield Care Plus Mobile EW cover period is 12 months after Apple official warranty end. Warranty coverage for Shield Care Plus Mobile EW is all hardware except battery & human faulty (screen cracked, liquid damage, cosmetic damage, & major physical damage)

2. Shield Care Plus Mobile ADP is cover 1 time drop or liquid damage for first year does not include stolen or theft.

3. Shield Care Plus Mobile Combo is cover 1 time drop or liquid damage (does not include stolen or theft) and extended warranty another 12 months after Apple official warranty end.

4. Requirement for purchase plan.
- Shield Care Plus Mobile ADP or Shield Care Plus Mobile Combo only valid when newly purchase device at iTworld stores
- Unit that still within Apple official warranty is entitiled to purchase Shield Care Plus Mobile EW. Please check at https://checkcoverage.apple.com/my/en/

5. Repair or replacement coverage, both parts, and labour, from Apple Authorised technicians/parts

6. Only applicable for iPhone, iPad and Apple Watch.

7. Apple Watch and iPad is non-repairable. Any damages (screen crack, bent or etc) on the devices, it will be under the whole unit replacement program whereby “Full Device Replacement Excess Fee” will be charged.

8. Claim will be subjected for approval.

9. Please visit iTworld outlet near you to find out more.

10. Other Terms and Conditions applied.

11. Must inform IT World within 7 days and must claim within 30 days of accident occurred and within warranty period.

12. For full terms and conditions, please refer here.


Participating Partner

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